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Ngā Paerewa Health and Disability Services Standard
Director-General of Health, Dr Ashley Bloomfield, introduces the Ngā Paerewa Health and Disability Services Standard.
On 28 February 2022 the Ngā Paerewa Health and Disability Services Standard came into effect.
Summary
the below summary from a Te Manawa Taki Mental Health & Addiction Wellbeing Network series on Ngā Paerewa, You will need to read the original document to gain in depth knowledge and detail, The overview provided is specific to the mental health & addiction sector
Section 1 - Our Rights
We all have rights :
- Māori have rights that were promised with Te Tiriti o Waitangi
- Pacific peoples have the rights pertaining to their worldview
- We should be treated with respect and dignity
- We should not be abused and should be protected from abuse
- Any communication with us should be in a form that is easily understood by us
- I should be given options and be able to choose
- I am allowed to complain and it should be acknowledged
1.1 Pae ora – Healthy Futures
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Service providers need to :
- Have an understanding of Te Tiriti o Waitangi and its implications so that it is woven into its organisation, policies and service delivery etc.
- Recognise Māori as tangata whenua
- Have culturally safe practices and staff who can deliver to these
- Shall really try to recruit and keep Māori in all levels of their workforce
- Provide services that are Māori centred, being aware of and understanding of a Māori worldview which may be different from their own
- Have real links with iwi and Māori organisations (not just health) so that they can work in partnership to ensure that they can provide better services for Māori.
Ola manuia of Pacific peoples in Aotearoa
Services providers will :
- Have an understanding of Pacific peoples worldviews and delivers services that are culturally safe
- Acknowledge that Pacific peoples as an ethnic group actually come from many different islands and are not all the same.
- Ensure that Pacific peoples have equity within their services
- Have relationships with Pacific communities and develop a Pacific Plan together
- Recognise and learn about Pacific peoples different models of care
- Really try to recruit, train and retain Pacific peoples in their workforce at all levels
- Have real links with Pacific communities and organisations (not just health) so that they can work in partnership to ensure that they can provide better services for Pacific peoples.
1.4 I am treated with respect
When I am in your service you will
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- Ask me and let me share what is important to me -My identity, values, beliefs culture, religion, disability, gender, sexual orientation, relationship status etc.
- Make sure you take all that into account and respect my dignity and privacy
- Keep my private stuff confidential – I deem what that is
- Let me tell you how interdependent or independent I want to be
- Make sure staff all receive Te Tiriti o Waitangi training and can reflect that knowledge in how they work with me
- Have staff who respond to my needs in relation to what you are contracted for
- I am able to participate in te ao Māori activities and practices if I want to
1.5 I am protected from abuse
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Whilst receiving your services I can expect that :
- I won’t be discriminated against, coerced, or harassed
- I won't be physically, or sexually abused
- I will not be exploited or neglected
- You will protect me from all abuse and revicitmisation
- All my stuff will be respected including my finances – I will not be taken advantage of by anyone
- Staff will know what professional boundaries are and not do anything that would negatively impact on my wellbeing
- You promote awareness about institutional and systemic racism and actively question the organisations culture and practice
- Staff will know what abuse is in all its forms and if they see it happening or signs of it from anyone, they will have an a process to report it and action will follow
- Services are strengths based, holistic and wellbeing outcomes for Māori are improved